Help! I'm New to DNN

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Help! I'm New to DNN

What We Support
We provide a hosting environment that is optimized for DNN. We support that hosting environment by helping you with questions related to the following:
  • Logins and passwords 
  • The Plesk Control Panel
  • DNS settings
  • SQL server
  • Email settings
  • FTP
  • Installation, upgrades, and migrations of DotNetNuke
  • Core DNN module support
What We Do Not Support
Because we are not in the business of creating the websites themselves, we are unable to provide support in the following:
  • Site configuration
  • Module configuraiton
  • Editing of content
  • Troubleshooting of 3rd party skins or modules
There are many great resources available to someone who is new to DotNetNuke and wants to learn how to create/manage a DNN site. Below are some of the resources available for learning about DNN and developing a site with DNN.
  • DotNetNuke Forum - DotNetNuke has a vibrant open source community. Search the forum or ask a question.
  • DNNCreative - The staff at DNNCreative has been writing articles, tutorials, and producing videos about DNN since 2005. The site has a wealth of resources for both those new to DNN and advanced users. Some content is free. Others requires a paid subscription.
  • DNNHero Magazine - Aderson Oliveira delivers videos on DNN topics through this website.
  • DNN Developer - This site can help you get in touch with someone who creates, skins, or optimizes DNN websites for a living. If the links above don't answer your questions, a DNN developer would be able to assist you.

If you are unsure if the problem you are having is within the scope of our support, contact our support department and we will be happy to look into the issue for you. If the issue is outside of our area of expertise, we may be able to isolate the problem and recommend your next step.

Related Articles: How to Access Your Control Panel, How to Submit a Ticket

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