How's Upgrade Protection Works

How to Keep Your Site Up-to-Date with Upgrade Protection
Keeping your site secure is an important part of maintaining a stable website. DotNetNuke Corp. is diligent in fixing bugs and patching security holes. When a new version of DNN is released, you'll see a notification in the top admin menu bar upon logging in as host. 

Updates Available

If the available update patches a critical security problem, you will see a red indicator.

Critical Updates Available

You can check which version of DotNetNuke you are running as well as enable the option to check for updates by performing the following steps.
  1. Log into your DotNetNuke website as Host.
  2. Click on Host > Host Settings. In the Host Settings page you will see DotNetNuke version.
  3. Place a checkmark next to Check for updates if it is not already checked.
For more information about DotNetNuke releases see the CodePlex website.

What is Upgrade Protection?
Upgrade protection gives you the ability to request one standard upgrade for your site each month. Upgrade protection is included with the Small Business Plan and can be added to Entrepreneur and Startup plans for a nominal monthly fee. For more information on upgrade protection pricing, see our DNN Services page. For more information about standard upgrades see How to Upgrade Your DotNetNuke Site.

I Have Upgrade Protection. Why Does it Say Updates Are Available?
Having upgrade protection does not mean that your site will automatically be upgraded each time a newer version of DNN is released. You may have modules or skins that would need to be updated, or times that it would be inconvenient for you site to be down for a few minutes while the upgrade is taking place. For these reasons, you need to contact support and request the standard upgrade. 

Add Feedback