Restore a Plesk Backup with Control Suite
Dedicated server customers have the ability to use Control Suite to restore a website from a Plesk backup. If you are a shared hosting client, please contact the support department to have your website restored.
See How to Determine Which Version of Plesk Control Panel is Installed on a Server to know which set of directions to follow.
The process involves three major steps:
- Get the backup file.
- Extract the files to the appropriate location.
- Use Control Suite's Migrate tool to restore the backup.
Get the Backup File:
Plesk 12.5:
- Connect to your server with Remote Desktop (RDP.)
- Log into Plesk
- Navigate to Backup Manger where the backup was taken.
- Click on the icon to the right of the backup and then save the file to your server.
Plesk 11.x and 12:
- Connect to your server with Remote Desktop (RDP.)
- Log into Plesk
- Navigate to Backup Manger where the backup was taken.
- Click on the icon to the right of the backup and then save the file to your server.
Plesk 9.x:
- Connect to you server with Remote Desktop (RDP).
- Log in to Plesk.
- Navigate to the Backup Manager where the backup was taken.
- Click on the icon to the right of the backup and then save the file to your server.
Extract the Backup Files:
Plesk 12.x:
- Open the zip file.
- Open the zip file named xxxxxx_user-data_xxxxxxxxxx.zip.
- Copy the httpdocs folder to the c:\Backups\[DomainName]\[nameofBackup] folder.
- Go back to the downloaded zip file.
- Open the Databases folder.
- Each folder contains a different database, usually there is only one folder.
- For the folder with the same name as the site's database, open it and then open the zip file contained in there.
- Copy the .tmp file to the same directory you moved the httpdocs folder to above.
- Rename the .tmp file to the database name followed by .bak for future reference.
Plesk 11.x:
- Open the zip file.
- Open the zip file named xxxxxx_vhost_xxxxxxxxxx.zip.
- Copy the httpdocs folder to the c:\Backups\[DomainName]\[nameofBackup] folder.
- Go back to the downloaded zip file.
- Open the Databases folder.
- Each folder contains a different database, usually there is only one folder.
- For the folder with the same name as the site's database, open it and then open the zip file contained in there.
- Copy the .tmp file to the same directory you moved the httpdocs folder to above.
- Rename the .tmp file to the database name followed by .bak for future reference.
Plesk 9.x:
- Open the Zip file.
- Open the phosting folder.
- Open the zip file name xxxxxx_vhost_xxxxxxxxxx.zip
- Copy the httpdocs folder to the c:\Backups\[DomainName]\[nameofBackup] folder.
- Go back to the downloaded zip file.
- Open the Databases folder.
- Each folder contains a different database, usually there is only one folder.
- For the folder with the same name as the site's database, open it and then open the zip file contained in there.
- Copy the .tmp file to the same directory you moved the httpdocs folder to above.
- Rename the .tmp file to .bak and the name to the database name for future reference.
You have now downloaded and extracted the Plesk backup and placed it in your c:\Backups folder. From here you can perform a normal Control Suite restoration. See
How to Restore a DotNetNuke Website from a Control Suite Backup.
Article ID: 675, Created: April 30, 2012 at 8:52 AM, Modified: July 16, 2016 at 12:59 AM