Visit our website and click on the Customer Login button in the top right corner.
Please note that if you were a shared hosting client and have migrated your domains to your new dedicated server, they will not appear in the Home tab. The home tab houses a shared hosting client's portion of the Plesk Control Panel. Because you have a dedicated server, you have access to the whole Plesk Control Panel and will need to access it using one of the methods described below.
This is also the location for getting assistance with questions you may have. See How to Submit a Ticket.
- Login using the email address and password you specified when you signed up for an account with us.
- Click on the Account tab for information about billing history, subscriptions, payment methods, etc.
How to Connect to Your Dedicated Server Using Remote Desktop
While much of your management work can be done through the Plesk Control Panel or through the Host or Admin accounts of a site, full access to the server is often needed. Full access is available through a remote connection. Microsoft Windows installations come with a remote desktop client installed. Microsoft also provides a free remote desktop connection client for Macs. If you have difficulty connecting using the Remote Desktop Client for Macs, update to the latest version. To connect to your server via a Windows remote connection do the following:
Upon successful login you have full access to your dedicated server.
How to Connect to the Plesk Control Panel on a Dedicated Server
- Click on Start > Run > type mstsc.
- In the Computer: section type the IP address of your server. Click on Connect.
- If a warning message appears stating that the identity of the computer cannot be identified click Yes.
- If your computer is on a domain and offers to log you into that domain, click on the Use another account option.
- In the User name section type \administrator. Notice the "\" in front of administrator.
- Type the password supplied in your welcome email. Press OK.
- Use Remote Desktop to log into the server. Double click the Plesk shortcut on your desktop.
- If you do not have a shortcut open a browser and navigate to https://localhost:8443. Notice that this uses the secured https protocol and the URL begins with https unlike standard URLs.
- If you would rather not remote into your server, Plesk can also be accessed remotely using the full IP address of your server. https://xxx.xxx.xxx.xxx:8443.
- Log into your server and use Control Suite's "easy button".
- Double click on the Control Suite icon on your desktop. If the shortcut is not available, browse to c:\netstrap\SystemControl and run NetStrap.exe via Windows Explorer.
- Keep the default User Name and Password, but do NOT check the Save this User Name and Password check box.
- Click Login.
- Accept the terms of service.
- Right click on the Plesk x.x.x (Domains) icon.
- Click on Login as Admin or choose your preferred browser.
See Why We Use Plesk to Manage Our Servers. Further reading: How to Create a Domain.
The Control Suite makes tasks like migrating websites onto a server, installing a CMS, and upgrading DotNetNuke seem easy. It has password retrieval tools, a cloning tool, gives information about server and domain resources and allows you to quickly change domain specific options.
An Orientation to the Control Suite
The Six Areas of the Control Suite
- The Navigation Tree is the far left column of the Control Suite. It provides access to Plesk, SQL, MySQL, mail, ftp, and DNS server commands. It also makes other tools like Stack Analyzer, SQL Analyzer and Process Explorer available via a double click on the respective tool.
- The Command Ribbon in the top pane displays the various commands available based on what part of the navigation tree is selected.
- The Info Pane provides information about the server's CPU, RAM, disk space, and network traffic utilization. Additionally,if a domain is selected, it provides the utilization information for that domain as well as connection string information among other things.
- The Main Window adapts to allow you to dialog with Control Suite when user input is required.
- The Option Pane provides drop down menus that let you change specific options for a domain.
- The Output Pane gives you feedback from Control Suite on the tasks you ask it to perform.
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