How to Fix Permissions on Your Site Through the Plesk Control Panel

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How to Fix Permissions on Your Site Through the Plesk Control Panel
If you are having issues with file permissions on your site hosted on a shared server you can follow the instructions below for the version of Control Panel your site is hosted on to fix the file permissions.

If you are not sure which version of the Control Panel your site is hosted on, please refer to our article on How to determine which version of Plesk Control Panel is installed on a server.
 
 
In Plesk 12.X
  1. Open up your Plesk Control Panel.
  2. On the Domains tab section click on [domainname.com] .
  3. Click on the Websites & Domains tab.
  4. Click on the File Manager Icon.
  5. Click Root Directory in the menu.
  6. Scroll over httpdocs and click the drop-down arrow
  7. Select Change Permissions
 
    8.Once the Permissions page has loaded, check to make sure that any applicable users have full control on the files.
    7.To do this select the user (ex. Plesk IIS WP User) and check the Full Control permissions box for the account in the        right sidebar.
 
 
 
In Plesk 11.X
  1. Open up your Plesk Control Panel.
  2. On the Domains tab section click on [domainname.com] .
  3. Click on the Websites & Domains tab.
  4. Click on the File Manager Icon.
  5. Click on the Padlock icon in the httpdocs row of your File Manager.
    Plesk 11 File Manager
  6. Once the Permissions page has loaded, check to make sure that any applicable users have full control on the files.
  7. To do this select the user (ex. Plesk IIS WP User) and check the Full Control permissions box for the account in the right sidebar.
    Plesk 11 Permissions
  8. Once permissions have been selected, click OK to apply the changes.
In Plesk 9.X
  1. Open up your Plesk Control Panel.
  2. Click Domains icon under the Domains option.
  3. click on your domainname.com in the list.
  4. Click on the Drop down menu under the Files option and select Web Directories .
  5. Click Directory Access Permissions at the top under Tools.
  6. Once the Permissions page has loaded, check to make sure that all users have full control on the files.
  7. To do this select the user (ex. Plesk IIS WP User) and check the Full Control permissions box for the account in the right sidebar.
  8. Once permissions have been selected, click OK to apply the changes.
Article ID: 642, , Modified: October 6, 2015 at 10:20 AM

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