The DotNetNuke File Manager does not show all of the files on my DotNetNuke site

DNN > Troubleshooting
 
 
The DotNetNuke File Manager does not show all of the files on my DotNetNuke site

Issue
When you look at the file manager in DotNetNuke that is under either Admin > File Manager or Host > File Manager, it does not show all of the files on your website.  It only shows the files that are under the /portals/_default or /portals/# folders.

Cause
This is by design.  The DotNetNuke file manager only lets you manage files in those locations.

Resolution
If you would like to manage files that are not under the /portals/ folder, you will have to use an FTP client like FileZilla.

If your DotNetNuke site is not showing all of the files in the /portals/ folder, then you may need to synchronize the files system.
  • In order to do that, select the (Host or Portal) Root folder, and click Synchronize Files.
  • You may have to repeat this process a couple times.
  • You also may need to refresh the page that has the file manager module on it.

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