How To Change a Website's Session State Length

Plesk Servers > IIS
 
How To Change a Website's Session State Length

If you need to increase your website's session state length, dedicated server customers can follow the instructions specific to their server's version. Shared hosting customers need to contact support for assistance.

Please be aware that changing these settings are not best practice, and having to increase a websites session state length for your site to function properly may indicate an underlying issue. If this is the case we recommend contacting your developer for further assistance.

Windows Server 2012
  1. Log into your server using Remote Desktop..
  2. Click on Start in the lower left hand corner, or hit the Windows key on your keyboard.
  3. Click on Internet Information Services (IIS) Manager.
  4. Expand Sites.
  5. Click on the website that you want to change.
  6. Under IIS double click on ASP.
  7. Under Services expand Session Properties
  8. In the Time-out field, enter a time-out value in the format hh:mm:ss. For example, enter 00:15:00 for 15 minutes
Windows Server 2008 
  1. Log into your server using Remote Desktop..
  2. Click on Start > Administrative Tools.
  3. Click on Internet Information Services (IIS) Manager.
  4. Expand Sites.
  5. Click on the website that you want to change.
  6. Under IIS double click on ASP.
  7. Under Services expand Session Properties
  8. In the Time-out field, enter a time-out value in the format hh:mm:ss. For example, enter 00:15:00 for 15 minutes.
Windows Server 2003
  1. Log into your server using Remote Desktop.
  2. Click on Start > Administrative Tools.
  3. Click on Internet Information Services (IIS) Manager.
  4. Click on Websites.
  5. Right click on the [website] that you want to change and select Properties.
  6. Click on the Home Directory tab.
  7. Under Application Settings click on Configuration.
  8. Click on the Options tab.
  9. Set the Session Timeout to be a larger number.
  10. Click OK on everything.

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