Manually access the Login Page on a DotNetNuke Installation

Reset the Login Page on a DotNetNuke Installation

Issue

When you go to your DNN website either your login link is missing or you click the login button and are taken to a page that does not have a logon module on it. You are not able to log in and may see the following error:



Resolution 1- Login link missing
  1. Go to this URL: http://YourDomainName.com/login.aspx (replace YourDomainName.com with your domain name). This should take you to the login page to login to your site.
Resolution 2 - Login page misdirecting
These steps require you to have Microsoft SQL Server Management Studio installed on your computer.  Microsoft SQL Server Mangement Studio Express 2008 is available for free from Microsoft, and can be downloaded through this link: http://www.microsoft.com/download/en/details.aspx?id=22985
  1. Log in to your database using Microsoft SQL Management Studio.
  2. Navigate to Tables > dbo.PortalLocaliztion. Right click on it and choose Edit top 300 rows.
  3. Find the LoginTabId and set it to NULL.
  4. Recycle your application pool and retry your login.
Recycle the Application Pool for Websites using Plesk 12.x
  1. Log into your Control Panel.
  2. Choose the correct subscription from the drop down menu in the upper right.
  3. Click on Domains. Then select your domain.
  4. Under Websites & Domains expand Show More. 
  5. Click on Dedicated IIS Application Pool for Your Websites.
  6. Click on the Recycle button.
Recycle the Application Pool for Websites using Plesk 11.x
  1. Log into your Control Panel.
  2. Choose the correct subscription from the drop down menu in the upper right.
  3. Click on Domains. Then select your domain.
  4. Under Websites & Domains expand Show Advanced Operations
  5. Click on Dedicated IIS Application Pool for Your Websites.
  6. Click on the Recycle button.
Recycle the Application Pool for Websites using Plesk 9.x
  1. Log into your Control Panel.
  2. Click on the Home tab on the top of the page. This will take you to the welcome screen of your subscription.
    1. If you don't see your subscription click on Select Another System found in the left pane then select your subscription.
  3. On the welcome screen, click on Domains. Then select your domain.
  4. Under Additional Tools select IIS Application Pool.
  5. Select the Recycle button to recycle the application pool.

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