How to Disable DotNetNuke Captcha Through MS SQL Database

DNN > How To
Disable Captcha Through the MS SQL Database

Issue
CAPTCHA for your site is enabled, however, the image is not showing. This is preventing you from logging into your website.

Cause
Usually this is caused by a third-party URL Re-write tool that is intercepting the CAPTCHA request.

Resolution
These steps require you to have Microsoft SQL Server Management Studio installed on your computer. If you do not have this installed, Microsoft SQL Server Mangement Studio Express 2008 is available for free from Microsoft, and can be downloaded through this link: http://www.microsoft.com/download/en/details.aspx?id=22985
  • Open Microsoft SQL Management Studio and connect to the database for the site.
  • Click New Query and type:
    UPDATE ModuleSettings
    SET SettingValue = 'False'
    WHERE SettingName = 'DNN_UseCaptcha'
  • Execute the query.
  • Recycle the website's application pool.
 
Recycle the Application Pool for Websites using Plesk 9.x
  1. Log into your Control Panel.
  2. Click on System on the top of the page. This will take you to the welcome screen of your subscription.
    1. If you don't see your subscription click on Select Another System found in the left pane then select your subscription.
  3. On the welcome screen, click on Domains. Then select your domain.
  4. Under Additional Tools select IIS Application Pool.
  5. Select the Recycle button to recycle the application pool.
Recycle the Application Pool for Websites using Plesk 11.x
  1. Log into your Control Panel.
  2. Choose the correct subscription from the drop down menu in the upper right.
  3. Click on Domains. Then select your domain.
  4. Under Websites & Domains expand Show Advanced Operations. 
  5. Click on Dedicated IIS Application Pool for Your Website.
  6. Click on the Recycle button.
Recycle the Application Pool for Websites using Plesk 12.x
  1. Log into your Control Panel.
  2. Choose the correct subscription from the drop down menu in the upper right.
  3. Click on Domains. Then select your domain.
  4. Under Websites & Domains expand Show More. 
  5. Click on Dedicated IIS Application Pool for Your Website.
  6. Click on the Recycle button.
 
Recycle the Application Pool for Websites using Plesk 12.5
  1. Log into your Control Panel.
  2. Choose the correct subscription from the drop down menu in the upper right.
  3. Click on Domains. Then select your domain.
  4. Click on Dedicated IIS Application Pool for Website at the bottom of the box.
  5. Click on the yellow Recycle button in the top right.
Article ID: 537, , Modified: July 11, 2016 at 3:06 PM

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