Server Log On Screen is Black

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Windows Log On Screen is Black

 
Issue 
The server log on screen is black and cannot be read.

Cause
A black Remote Desktop login screen when connecting to your Windows server is caused by registry entries changed either through minor corruption or user error. Alternately the color schemes in the computer's default profile may have been set to black for every scheme element

Resolution
You will need to reset these back to the default scheme by following the steps below. 
  1. Log into your dedicated server using Remote Desktop. 
  2. Click Start > Run.
  3. Type notepad into the Run dialog box.
  4. Paste the following into your notepad.
  5. REGEDIT4 
    [HKEY_USERS\.DEFAULT\Control Panel\Colors]
    "ActiveBorder"="212 208 200"
    "ActiveTitle"="10 36 106"
    "AppWorkSpace"="128 128 128"
    "Background"="102 111 116"
    "ButtonAlternateFace"="181 181 181"
    "ButtonDkShadow"="64 64 64"
    "ButtonFace"="212 208 200"
    "ButtonHilight"="255 255 255"
    "ButtonLight"="212 208 200"
    "ButtonShadow"="128 128 128"
    "ButtonText"="0 0 0"
    "GradientActiveTitle"="166 202 240"
    "GradientInactiveTitle"="192 192 192"
    "GrayText"="128 128 128"
    "Hilight"="10 36 106"
    "HilightText"="255 255 255"
    "HotTrackingColor"="0 0 128"
    "InactiveBorder"="212 208 200"
    "InactiveTitle"="128 128 128"
    "InactiveTitleText"="212 208 200"
    "InfoText"="0 0 0"
    "InfoWindow"="255 255 225"
    "Menu"="212 208 200"
    "MenuText"="0 0 0"
    "Scrollbar"="212 208 200"
    "TitleText"="255 255 255"
    "Window"="255 255 255"
    "WindowFrame"="0 0 0"
    "WindowText"="0 0 0"
  6. Save the file to your desktop as rdpreset.reg.
  7. Right click on the rdpreset.reg on your desktop.
  8. Click Merge.
  9. Click Yes on the dialog box that pops up.

Your login screen will now be set back to its default settings.

Article ID: 519, , Modified: August 28, 2014 at 10:16 AM

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