Unable to upload a file: This file type is not supported
Issue
You try to upload a file and receive the following error: This file type is not supported.
Cause
The default legal extensions are: bmp,csv,doc,gif,ico,jpg,jpeg,odg,odp,ods,odt,pdf,png,ppt,swf,txt,xcf and xls.If you try to upload a file that is not in the legal extensions you will receive this error.
Resolution
- Go to Content > Media Manager > Options.
- Edit the Legal Extensions (File Types) field to include your desired file extension.
- Save & Close the changes.

Article ID: 51, Created: March 23, 2012 at 9:28 AM, Modified: August 26, 2014 at 8:27 AM