500 Server Error

500 Server Error

When trying to access the site you get the following error:

500 Server Error
An error occurred during processing : if possible, check the event log of the server
A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - Not enough storage is available to complete this operation.)

Possible Cause
There is an issue with IIS that will need to be repaired by a support technician if you are a shared hosting customer. Dedicated server customers can follow the steps below.


Any custom IIS configurations for this domain will be lost. Be sure they are documented prior to using this command so you can re-create them once the issue is resolved.

  1. Log into your dedicated server using Remote Desktop.
  2. Double click on the Control Suite desktop icon. If the shortcut is not available, browse to c:\netstrap\SystemControl and run NetStrap.exe via Windows Explorer.
  3. In the Navigation Tree click on the Plesk x.x.x (Domains) icon.
  4. Select the domain in question and click Recreate Domain IIS in the Commands Ribbon.

IIS Recreate Domain IIS

Add Feedback