How Disk Space is Calculated for Your Hosting Subscription

Plesk Servers > Troubleshooting

When Plesk calculates how much disk space your domain is using, it takes into account the following:

  • Total size of backup files in the local server repository
  • Httpdocs folder
  • Statistic logs
  • Mail accounts
  • Databases Depending on your plan it may have its own size limit separate from the other usage.
You can see these values by logging into your Control Panel.
 
Plesk 12.x
  1. Log into your Control Panel.
  2. Click Domains > [Domain] > Statistics

Plesk 11.x
  1. Log into your Control Panel.
  2. Click on the View Detailed Resource Usage under the Overview section of the Home Tab.
  3. The sum of these values should equal the disk space value listed in Resource Usage of the Statistics area.
Plesk 9.x
  1. Log into your Control Panel.
  2. Click on Domains [Domain].
  3. Click on the small triangle next to Statistics and select Summary Report from the drop down menu.
  4. The sum of these values should equal the disk space value listed in Resource Usage of the Statistics area.

If you need ideas on how to clean up your subscription or domain to avoid interruption in service and allow for additional growth, see Subscription or Domain is Out of Disk Space.

NOTE: The statistics are re-calculated during normal server maintenance each night. Any changes you make to your domain or subscription will not be reflected in Control Panel until the next day. If you need up-to-date statistics sooner, please contact the support team with a request for those updated values.

Dedicated server customers can recalculate Plesk statistics for all of their domains using the Control Suite.
  1. Log into your dedicated server using Remote Desktop.
  2. Double click on the Control Suite icon, Login, and accept the licensing terms.
  3. Click on Plesk x.x.x (Domains).
  4. In the Commands Ribbon click on Recalculate Statistics
  5. Press Execute.
Control Suite Recalculate Plesk Statistics
Once the task is finished, the statistics will be updated in Plesk. The above steps can be followed to get the newly updated information on disk space usage.

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