DotNetNuke File Manager Does Not Show All of the Files

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DotNetNuke File Manager Does Not Show All of the Files

Issue
When you look at the file manager in DNN that is under either Admin > File Manager or Host > File Manager, it does not show all of the files on your website.  It only shows the files that are under the /portals/_default or /portals/# folders.

Cause
This is by design.  The DotNetNuke file manager only lets you manage files in those locations.  

Resolution
If you would like to manage files that are not under the /portals/ folder, you will have to use FTP to do that. If you are unsure of how to connect to your site using FTP please refer to How to Use FTP.  If your DotNetNuke site is not showing all of the files in the /Portals/ folder, then you may need to synchronize the files system.

Synchronize Files System
  1. Log in to your site as a Host or Administrator user.
  2. Navigate to Admin > File Manager.
  3. Select the root folder (/Portals).
  4. Check the Recursive box.
  5. Click Synchronize.

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