User Is Locked In Windows

Note: these instructions are for dedicated server environments. If your website is hosted in a shared environment please contact our support team.
  1. Connect to the server via RDP
  2. Open the Start Menu and launch Computer Management
  3. Select System Tools>Local Users and Groups>Users from the left-hand panel
  4. Locate the locked-out user in the list
  5. Right-click the user and select Properties
  6. Under the General tab, uncheck the box labeled Account is locked out

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