Server Error in '/' Application.Configuration Error

DNN > Troubleshooting

An Error Occurred During the Processing of a Configuration File Required to Service This Request

Issue

When you browse to a URL on your site, you get a message similar to the following:

 

Server Error in / Application.
Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request.
 

Cause
File permissions are not correctly configured and certain files can not be correctly accessed.

Resolutions
  • In the shared hosting environment, fix permissions to the httpdocs folder of your domain in your Control Panel
  • In the dedicated server environment, use Control Suite's Reapply Permissions button.
Fix Permissions to the Httpdocs Folder for Your Domain in Plesk 12.x
  1. Open up your Plesk Control Panel.
  2. On the Domains tab click on the domain name.
  3. Click on the Websites & Domains tab.
  4. Under your domain, click the Show More, if it is not already expanded.
  5. Click on the File Manager icon.
  6. Hover of httpdocs and click on the dropdown arrow that appears and select Change Permissions.
  7. Select the Application pool group user and check Full Control.
  8. Check Replace permission entries on all child objects with the entries displayed here and click OK.
 
Fix Permissions to the Httpdocs Folder for Your Domain in Plesk 11.X
 
  1. Open up your Plesk Control Panel.
  2. On the Domains tab click on the domain name.
  3. Click on the Websites & Domains tab.
  4. Click on the File Manager icon
  5. Click on the padlock icon as pictured in the image below.
  6. Once the Permissions page has loaded, check to make sure that all users have full control on the files.
  7. To do this select the user (ex. Plesk IIS WP User) and check the Full Control permissions box for the account in the right sidebar.
  8. Once permissions have been selected, click OK to apply the changes.
  9. Once the Control Panel has finished loading, refresh the webpage to make sure this fixed the issue.
 
Fix Permissions to the Httpdocs Folder for Your Domain in Plesk 9.X
  1. Open up your Plesk Control Panel.
  2. Click Domains icon under the Domains option.
  3. Click on your domainname.com in the list.
  4. Click on the Drop down menu under the Files option and select Web Directories.
  5. In the Tools section click on Directory Access Permissions.
  6. Once the Permissions page has loaded, check to make sure that all users have full control on the files.
  7. To do this select the user (ex. Plesk IIS WP User) and check the Full Control permissions box for the account in the right sidebar.
  8. Once permissions have been selected, click OK to apply the changes.
  9. Once the Control Panel has finished loading, refresh the webpage to make sure this fixed the issue.
Use Control Suite's Reapply Permissions Button
  1. Log into your dedicated server using Remote Desktop.
  2. Double click on the Control Suite icon on your desktop. (If the icon doesn't exist, run NetStrap.exe in C:\netstrap\SystemControl.)
  3. Click on Login and click on Yes to accept the terms of the licensing agreement.
  4. Double click on the Plesk Domains icon.
  5. Select the domain that is giving you the error.
  6. Click on the Reapply Permissions button.
  7. Watch the progress bar at the bottom of the screen for a message stating the the permissions have been fixed.
  8. Refresh the page, clearing cache if necessary to ensure the issue was fixed.
Reapply Permissions Button

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