How to Configure Trusted Senders in SmarterMail

Plesk Servers > Email
At a server level:
  1. Log into SmarterMail as the SmarterMail admin
  2. Click on Security in the left hand column (The shield icon)
  3. Click on Trusted Senders
  4. Click New to create a new entry
  5. Type in the email address or domain you wish to add as a trusted sender
  6. Click Save
At a domain level:
  1. Log into SmarterMail as the Domain admin
  2. Click on Settings in the left hand column (The gear icon)
  3. Expand Domain Settings, if needed
  4. Click on Trusted Senders
  5. Click New to create a new entry
  6. Type in the email address or domain you wish to add as a trusted sender
  7. Click Save
At a user level:
  1. Log into SmarterMail as the SmarterMail user
  2. Click on Settings in the left hand column (The gear icon)
  3. Expand Domain Settings, if needed
  4. Click on Trusted Senders
  5. Click New to create a new entry
  6. Type in the email address or domain you wish to add as a trusted sender
  7. Click Save
Adding an email address or domain as a trusted sender will exempt it from spam checks, and prevent it from being sent to your spam folder. Trusted senders will still be subject to incoming SMTP blocking, if configured.
Article ID: 2371, , Modified: April 9, 2016 at 9:54 AM

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