How to Impersonate a SmarterMail User

  1. Log into SmarterMail as the SmarterMail admin
  2. Click Manage in the left hand column (The wrench icon)
  3. Click Impersonate
  4. Type in the user's email address that you wish to impersonate and click OK
    • ​​If you entered a valid email, you will be logged into their account, other wise, SmarterMail will display a "User not found" error message.

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