FTP Error: Could Not Connect to Server - 534 Policy Requires SSL
Issue:
When attempting to connect to your website via FTP, your receive the following error:
Response: 534 Policy requires SSL.
Error: Could not connect to server
Cause:
The IP address has been set to require SSL connections in IIS. You must connect securely to access the site via FTP.
Solution:
Connect to your server using TLS. In the FileZilla example below, the user changes the settings to require SSL when connecting to the server.
- Start FileZilla or equivalent FTP client that supports connecting via TLS.
- Click on File > Site Manager.
- In the Host: section, specify the IP address of the site or the domain you are connecting to.
- In the Encryption: field choose Require explicit FTP over TLS.
- In the Logon Type: field, choose Ask for password.
- In the User: field, specify the user account.
- Click OK.
- When prompted, supply the password.
- Your connection should be successful.
Article ID: 1985, Created: April 21, 2014 at 9:57 AM, Modified: January 14, 2015 at 8:57 AM