Welcome to your new dedicated server. In this video I will explain how to log into your account, access our Knowledge Base, request help, and will describe all the key programs and systems on your server.
To log into your account, go to the Managed.com website. Click on Customer Login.
Type in the email address and password you used when you signed up.
Use the drop down menu to pick the subscription you want to work with. Clients in our shared hosting environment manage their domains from Home tab.
However, on a dedicated server you will manage these settings elsewhere. Once you have chosen your subscription you can manage your account and get assistance.
Use the Account tab to manage your billing preferences. You can check your balance, view and print invoices, and change your payment method.
Click on the Help & Support tab to access our Knowledge Base.
You can search our Knowledge Base for a specific topic or browse a variety of articles on dedicated servers.
You can also open a ticket with any of the departments listed.
To access your server, you will use a program called Remote Desktop. A Mac version of Remote Desktop is available for download from Microsoft’s website.
There are a couple of ways to access Remote Desktop on a Windows computer. The command for it is mstsc. Specify your server’s IP address. Log into the administrator account using the password listed in your welcome email.
The Parallel’sl Panel manages your web, email, dns, ftp, and database servers configurations. You will use Plesk to create domains, set up email accounts, create host headers, modify DNS records, and more.
We created the Control Suite to automate tasks, assist with troubleshooting, and optimize the server for DotNetNuke.
Windows Server 2012’s UI has changed how you access the programs that do not have shortcuts on the desktop. If your remote desktop session is in full screen mode, you can access the start screen by pressing your Windows key on the keyboard (or the Option key and F1 on a Mac). You can also mouse to the hotspot in the lower left corner of the server’s screen.
To log out of your 2012 server, go to the Start screen, and click on Administrator. Should you need to reboot your server after installing a program, mouse to the upper right for the Charms menu. Click on the Settings, then the power icon.
Your server includes SQL Management Studio and IIS Manager should you need to view your database and web server settings. To learn how to make changes to those settings, watch the Panel Orientation video.