How to fix AWStats when it does not generate statistics
Plesk Servers > Web Stats
How to Fix AWStats when it does not Generate S
NOTE: AWStats is a deprecated statistics program, and no longer works in our environment. We recommend using Google Analytics.
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You must be a dedicated server customer to perform these steps. If you are a shared hosting customer or need assistance with this process, please contact support.
Ensure that log rotation is enabled and that log files are present for the period of time stats are to be generated.
Navigate to the Plesk directory, and then to
In that folder should be a file like
. If there isn't, copy the file from a different site's AWstats and modify it to match its new domain.
line, and change it to reflect the appropriate path, like
Find the DNSLookup line, make sure it says only
. Looking up every host takes forever.
Re-run the stats by
navigating to the
directory in the command line and running
perl awstats.pl -config=website.com -update
Re-generate the stats page by
running the following command in the same directory:
perl awstats.pl -config=website.com -output >
Make scheduled tasks in Plesk that do steps 6 and 7 every night.
Backup the configuration file, because if you use Control Suite to run statistics on a domain, the settings will be changed.
Article ID: 1897
Created: September 6, 2013 at 4:50 PM
Modified: May 13, 2015 at 5:13 AM
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