Monthly subscriptions must have a termination request entered prior to payment being processed. Refunds for monthly subscriptions are not provided.
If a yearly payment is made and a termination AND refund request is made within 30 days, we will issue a prorated refund of the year's hosting. If a request is made after 30 days of payment being made, no refund will be issued.
If a refund is issued it will be credited to the original credit card used for payment. If this card is not on file, and a refund is warranted it will be placed as a credit on the account for use towards future billing.