Issues Creating Password Protected Directories in Plesk
Please note: This KB article is meant for dedicated server customers, if you are on a shared server and you are having this issue please contact the support team to help resolve the issue.
When creating password protected directories doesn't actually protect them. Applying the above fix should resolve the issue.
You will need to have access to the command line of the Plesk Control Panel in order to correct the issue:
- Type Windows Key + R, this will bring up a run dialog box
- Type "%plesk_bin%\websrvmng.exe" --update-all-server-id
- Once this is complete you will need to go to services.msc
- Restart Plesk Management Service (plesksrv) and World Wide Web Publishing